Reference: Establish and Maintain Loan Process Model - Page 1 for the business process diagram associated with this activity.Actor/Role: CSRDescription: The customer requires establishing the Person and/or Account records in CC&B. Refer to 3.3.1.1 Establish Person and/or Account Process. Once the customer is established and more information provided, the CSR or Authorized User may further evaluate in Step 1.3 or move directly to Step 1.4.
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